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FAQ

15201 Shady Grove Rd. Suite #106
Rockville, MD 20850
Tel: 301-948-4395
Fax: 301-840-8972

Downloadable Forms for New Patients

Clinical Staff at Seneca Physical Therapy

Bill Rolle PT, DPT, CSCS

Linda Kuserk PT

Robert Woodside PT, DPT, CSCS

Matt Adams PT, MS

Adam Weaver, PT, DPT

 


Table of Contents for 
Physical Therapy FAQ

Will I always see the same therapist?

What should I wear for the session?

How long does each session last and how many will I have?

How do I schedule appointments?

What if I have to cancel an appointment?

How do I pay for my therapy?

  Our Office...
Seneca Wellness & Fitness Center

Seneca Wellness & Fitness Center


Will I always see the same therapist? 

Yes, once you are scheduled to see a particular PT, you will continue to work with that person. However, there may be exceptions due to unforeseen circumstances.

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What should I wear for the session? 

No matter what you are being seen for, please bring a pair of shorts and a T-shirt for your treatment sessions. We have showers and lockers available.

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How long does each session last and how many will I have? 

Most sessions last 45 to 90 minutes. Your PT will prescribe your treatment and advise you as to the length of each session. Your actual number of sessions will depend on your specific condition and healing time.

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How do I schedule appointments? 

During your initial evaluation, your physical therapist will discuss with you the length and number of treatment sessions recommended to meet your goals. All appointments must be made through our front desk staff. We strongly suggest you schedule your appointments several weeks in advance, so that we can better accommodate your schedule.

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What if I have to cancel an appointment? 

Our policy requires that you call 24 hours in advance to cancel an appointment. Please call our office and leave a message on our voice mail if you need to reach us after hours. This way we can meet the needs of other patients who need appointment times as well.

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How will I pay for my physical therapy? 

We are participating providers for the following
plans:
• Alliance
• Blue Cross of MD
• PHCS
• MDIPA/Optimum     Choice
• Medicare
• United Healthcare

Please call for additional plans

We require that you pay your co-pay or co-insurance amount at the time of service. We will bill your insurance carrier for your physical therapy treatment.

We cannot guarantee that the information we receive from your insurance carrier is correct. Therefore, you may be responsible for any deductible or balance not paid by your insurance company.

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